FAQ

How many days will I get update for revisions requests?
Revision requests takes time to process. Here are the steps we take to ensure your revision requests will be done correctly. Please take note that all reque...
Sat, 30 Nov, 2019 at 3:08 PM
How many days will I get update for a software bug fix?
Bug fix requests takes time to process. Here are the steps we take to ensure your request will be done correctly. Please allow 7 to 14 working days to proce...
Sat, 30 Nov, 2019 at 3:13 PM
How much do you charge for on-site visit support request?
Our on-site support outside our city starts at Php 2,500 only. Call us to get your appointment immediately. Support charges are PER VISIT/PER BRANCH mod...
Sat, 30 Nov, 2019 at 3:36 PM
Computer Specifications for Cloud Based Systems
Cloud Server (VPS) Online Ready: Intel Xeon 8 Core CPU 8GB RAM (16 GB Recommended) Unlimited Data Transfer Note: VPS Servers are charged by the provid...
Wed, 8 Jan, 2020 at 3:24 PM
Computer Specifications for Local Area (In House Servers)
Server: Intel i7 Processor 8GB RAM (16 GB Recommended) 1TB HDD For Workstations: Intel i3 Processor 4GB RAM Any Hard disk size Note: if yo...
Wed, 8 Jan, 2020 at 3:22 PM
How to register with the support system
To get support, we encourage you to create a support ticket on our system so that we can assist you better. You may also send a message in our facebook page...
Thu, 9 Jan, 2020 at 10:36 AM